Total Quality Management (TQM) is responsible for ensuring consistency and improvement of products, services and processes within an organisation. TQM promotes a culture of continuous improvement, customer focus and efficiency. Within Ventura, we work according to the IATF 16949 automotive quality system that emphasises risk assessment, process optimisation and customer satisfaction. Quality is important to Ventura. This is because we believe that deploying Ventura door systems makes every vehicle better, and with that comes the very best quality.