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Global service manager

  • 40 hours
  • Bolsward
Ventura Systems
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Are you stepping in for the vacancy Global service manager?

As Global Service Manager, you will be responsible for leading and further developing Ventura Systems' service operations worldwide. You are looking for a challenging role in which you can use your expertise to improve and ensure service quality worldwide with the aim of maximising customer satisfaction among both vehicle builders and end-users. Do you want to play a vital role in Ventura Systems' global success and growth? Then join us!

Global service manager

What will you do?

Your task is to set out a clear and unambiguous forward-looking vision for the global service approach and then implement it. You are the central link at headquarters for all service activities. You manage the team of service professionals and ensure good cooperation.

Further responsibilities:

  • Contributing to maximum customer satisfaction through service excellence
  • Organising the ideal conditions, within which our service branches and partners worldwide are able to provide optimal service to customers
  • Develop and implement processes to improve the efficiency and effectiveness of the service organisation
  • Working with Head of Global Parts to ensure optimum organisation of spare parts availability worldwide
  • Initiating quality improvements
  • Representing Ventura Systems at trade shows, worldwide
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Who are you?

To perform this role successfully, excellent leadership and communication skills at different organisational levels are essential. You will have demonstrable experience in a similar role within an international service organisation. In addition, we look forward to seeing your CV:

  • You have a completed college education, preferably in a technical field
  • You have strong communication and negotiation skills
  • You are analytically strong and have a problem-solving attitude
  • You are willing to travel internationally when required

You get:

  • Good terms of employment, including 27 holidays and 13 ADV days for full-time employment (CAO Metalektro)
  • Space for personal development
  • An international organisation with a constant eye for innovation that is developing rapidly and where you get to build and grow with us
  • Collaboration in an informal, no-nonsense environment where open communication prevails
  • A small large organisation: small enough for conviviality, short lines and the opportunity for you to actually be able to make a difference and know everyone. Big enough to be an important player in the market and to pay plenty of attention to innovation and your personal development
For this vacancy, you will be in contact with Lianne

Has your interest been piqued and
Do you meet the profile?

Then we look forward to receiving your application! You can submit your application by clicking on the button below. If you have any questions about the content of this vacancy, please send an e-mail to careers@venturasystems.com. We will make sure you are contacted.

If you have any substantive questions about this vacancy, you can also email them to l.knier@venturasystems.com and we will make sure you are contacted.
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Get to know Ventura further

Acquisition in response to this vacancy is not appreciated. Unsolicited help from agencies, without a search by the HR department, will therefore not be accepted. Sending unsolicited CVs is therefore considered as property of Ventura Systems CV. No compensation will be provided if the candidate is appointed by Ventura Systems CV as a result of this referral or otherwise.

Ventura Systems
De Marne 216
8701 MH Bolsward

careers@venturasystems.com
Tel +31 515 729 497

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Mirjam
Sr. HR Advisor
Irma
HR Advisor
Lianne
HR Advisor

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8701 MH Bolsward
Tel +31 515 577750

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De Marne 216

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